Privacy Policy
This privacy policy explains how Braxylontrchor ("we", "our") collects, uses and protects the personal information you provide when you visit our website or get in touch with us by email, phone, or through the contact form. We are a small consultancy based in London, United Kingdom, and we treat the limited information you share with us with care and discretion.
1. Who we are
Braxylontrchor operates from Unit 8, Bayford Business Centre, London E8 3SE, United Kingdom. For any privacy-related question, you can contact us by post at the address above, by phone on +44 7743 795833, or by email at feedback@braxylontrchor.world. We act as the data controller for any personal information collected through this website.
2. What we collect
We only collect the smallest amount of information needed to reply to your enquiry and, if applicable, to deliver the consultation you requested. The categories of personal data we may handle are:
- Your name, as you choose to share it on the contact form or in correspondence.
- Your email address, used solely to reply to your message.
- The content of your message, including any context you choose to provide about your daily routine.
- A timestamp and basic technical information generated automatically by your browser, such as device type and approximate region.
3. How we use it
The personal data described above is used only to:
- Respond to your message in a timely and considered manner.
- Arrange and prepare for the session you have asked about.
- Keep simple internal records of correspondence so we do not lose track of your enquiry.
- Comply with legal, accounting and tax requirements that apply to our small business.
We do not use your personal data to build profiles, score behaviour, or feed advertising platforms. We do not sell, rent, or trade your information under any circumstance.
4. Lawful basis
Under the UK General Data Protection Regulation we rely on the following lawful bases: your consent (when you submit the contact form), the performance of a contract (when you book a session), and our legitimate interest in maintaining ordinary business correspondence.
5. How long we keep it
Enquiries that do not lead to a booking are deleted within twelve months. Records of completed engagements, including invoices and related correspondence, are kept for the period required by United Kingdom tax law, currently six years from the end of the relevant accounting period.
6. Who sees your data
Your information is accessed only by the two people who run this practice. We use a small number of carefully selected service providers to host our website, send our email, and process card payments. Each of these providers is contractually required to handle your data confidentially and only on our instructions.
7. International transfers
Some of the technology providers we rely on are based outside the United Kingdom. Where personal data is transferred internationally, we rely on the safeguards provided by the UK International Data Transfer Agreement, the European Commission's standard contractual clauses, or an applicable adequacy decision.
8. Your rights
You have the right to ask us for a copy of the personal data we hold about you, to correct anything that is inaccurate, to ask us to delete your information, to restrict or object to certain processing, and to receive your data in a portable format. To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the United Kingdom's Information Commissioner's Office.
9. Cookies
This website uses a very small number of cookies that are essential for the site to work and to remember your preference about the cookie banner itself. A separate cookies policy describes them in more detail.
10. Children
This website is intended for adults. We do not knowingly collect personal data from anyone under the age of 16. If you believe we have inadvertently received information from a minor, please contact us so we can remove it promptly.
11. Changes
We may update this policy from time to time, for instance to reflect changes in the law or in the way we work. The date at the top of this page will always show when it was last updated. We encourage you to revisit this page occasionally so you stay informed.
12. Contact
If anything in this policy is unclear, or if you would simply like to know what we hold about you, please write to us. We will respond as quickly as we can, and always within thirty days.